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Monthly Archives: February 2014

How Do I Deal With The Lower Price Competitor?

The top Professional Salespeople believe in offering their clients extraordinary service.  This goes beyond what’s expected of them.  These Sales Superstars feel that a significant part of buying their product is the service level that you receive from them.   What

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Dealing With A Client From Hell

Every company that prides itself on great customer service will have an occasional oops – an unfortunate situation that you’d like to take back and do over again.  The key is recognizing the opportunity to erase a bad customer experience

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