Edmonton & Calgary
Sales Training:
Vancouver, Victoria &
Toronto Sales Training:

Monthly Archives: February 2014

How Do I Deal With The Lower Price Competitor?

The top Professional Salespeople believe in offering their clients extraordinary service.  This goes beyond what’s expected of them.  These Sales Superstars feel that a significant part of buying their product is the service level that you receive from them.   What happens when another supplier offers a similar product for less money? read more

Dealing With A Client From Hell

Every company that prides itself on great customer service will have an occasional oops – an unfortunate situation that you’d like to take back and do over again.  The key is recognizing the opportunity to erase a bad customer experience with great service by solving the problem.  Let that be the story people talk, tweet, and blog about.  Here’s how to do it. read more