Edmonton & Calgary
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Monthly Archives: April 2018

Great Salespeople Are Empaths

What’s an empath?  It’s a person with the uncanny ability to understand the mental or emotional state of another individual.  We’ve always stated the importance of using empathy in our sales training sessions in Edmonton, Calgary, Vancouver, Victoria and Toronto.  Understanding people’s feelings is one of the key attributes of successful Salespeople.  Empaths do it better than everyone else.  Are you one?  Read on and find out. read more

How To Handle The “I Need to Think About It” Objection

Every one of our sales training clients in Vancouver, Victoria, Edmonton, Calgary and Toronto have heard this from their buyers.  Yet, it holds no geographic barriers.  It’s one of the most frustrating objections you can hear as a Professional Salesperson.  Your first thought is to reply “So, what is it you need to think about?”  While some Salespeople might be tempted to be that direct, delivering it without the feeling of being pushy can be a challenge.  Here are a few great ways to handle this objection. read more