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Monthly Archives: May 2014

Wow, Social Media Is Customer Service

A recent experience at Vancouver International Airport is evidence that smart companies are realizing that social media is a great way to provide customer service.  I was so impressed with the efforts of a customer service representative at YVR Airport that I have to share them with you on THE PROSALESGUY BLOG. We all know how stressful traveling can be, especially long distances when you are connecting flights.  There are many things that easily can go wrong.  At times, it seems like a frustrating event can cause a domino effect with little you can do about it. read more