Edmonton & Calgary
Sales Training:
780-318-3114
Vancouver, Victoria, &
Toronto Sales Training:
250-339-3355

Blog Archives

Wow, Social Media Is Customer Service

A recent experience at Vancouver International Airport is evidence that smart companies are realizing that social media is a great way to provide customer service.  I was so impressed with the efforts of a customer service representative at YVR Airport

Read More

The Social Media Guide for Small Business

What marketing lesson did Fort McMurray give small business owners everywhere?  Neil Young’s recent comment “Fort McMurray looks like Hiroshima” drew a quick, angry reaction from local residents who wanted to speak out.  Their comments and images on Twitter are

Read More