Customer Surveys That Work
Our sales training clients in Vancouver, Calgary and Edmonton are continually asking their customers for feedback on the experience of dealing with them. No doubt, every company wants to know how they can improve the customer experience. Here’s how to
Hi, I’m Your New Salesperson!
Many of our sales training clients in Edmonton, Calgary and Vancouver are faced with similar challenges. One of the most frustrating is the constant turnover of Salespeople, particularly with newer employees. The revolving door of a Sales Department is a
Five Steps to Master Cold Calling
One of my sales training clients in Vancouver feels his Salespeople are not making the necessary commitment to cold calling. I have yet to witness a Sales Team that honestly claimed they exceeded their company’s expectations and were experts at
I’m Just Looking, Thanks
My Sales Training travels took me to Edmonton and Fort McMurray, Alberta last week. They gave me the opportunity to reflect on the most typical reaction retail customers have when asked the standard question “How can I help you today?”
Who owns the account? The Company or the Salesperson?
This is always a controversial subject between Salespeople and Managers. Both sides tend to have their own opinion and the debate can get heated and emotional. After being on both sides of desk for many years, here’s the best explanation
One Sale Equals Two Purchases
Every Salesperson wants to make a sale – as many as possible, over and over again. We live for it and are measured by our ability to convince buyers and decision makers to agree to do business with us. Consider
The Best Clients Give You The Most Sales
We have come to a realization. For the past three years, our company has offered sales training and sales consulting services across British Columbia, Alberta and Saskatchewan. We have worked with many clients, all in different business categories – agriculture,
Help! My Client is EMOTIONAL!
A Group Sales Training Workshop on Vancouver Island is the source of this edition of THE PROSALESGUY BLOG. Have you ever had a client flip out over an issue that you had no control over? Here’s the best way to
Engagement – The Key To Making the Sale
This week’s PROSALESGUY BLOG is an excerpt from my upcoming book “Shut up! Stop Selling and Start Making Money.” Stay subscribed to the BLOG to receive notice of its release date this Summer. In all types of sales, the face-to-face
I Have No Money!
No matter what you sell to decision makers, you have heard the phrase – I have no money, my budget is spent! Business expert William Best said it best – A budget tells us what we can’t afford. It doesn’t keep us
How To Get Great Client Testimonials
Ever have a tough time getting a client to give you a great written testimonial? Here’s a sure fire way to get something that is better, painless and creative… Why won’t they do it? All Salespeople and business owners